New Media and Information Technology in Library and Information Services

Abstract

The advent of the 21st century has brought about a change in the value chain of information and information services in libraries. The development, processing, and eventual delivery of these library and information services have been affected by the introduction of new media and information technology. However, the full adoption of these new media and information technology is not at its maximum capacity in some libraries in Nigeria. The full implementation of new media and information technology will propel the library and information ecosystem and position it on par with libraries worldwide. This paper highlights some libraries around the world and explores how they have implemented new media, particularly artificial intelligence and social media, in the information value chain, from information service development to eventual service delivery. Despite the improvements in technology applications in Nigerian libraries, the application of new media is still slow-paced. Nigerian libraries need to do more in budgeting for relevant equipment needed for the achievement of smart, user-friendly libraries that meet the dynamic needs of their users.