Digital Literacy and Online Safety: The Role of Library and Services in the Digital Age

Abstract

The digital revolution has reshaped the global landscape, making digital literacy and online safety indispensable for effective participation in today’s information-driven society. Libraries, traditionally known for print resources and information services, have evolved into vital digital hubs that promote inclusive access to digital tools and knowledge. This review paper examines the transformative role libraries play in fostering digital literacy and safeguarding online behavior, particularly in developing contexts such as Nigeria. It explores how libraries offer training programs, provide access to technology, and support community education on cybersecurity awareness. Despite their efforts, libraries face significant obstacles-including inadequate funding, outdated infrastructure, and limited staff capacity-which hinder their ability to fully meet the demands of digital inclusion and online safety. Using a narrative review methodology, this paper synthesizes insights from global and Nigerian sources to highlight best practices, emerging challenges, and the strategic importance of libraries in the digital era. It concludes with practical solutions and recommendations to strengthen library systems as key enablers of equitable digital development and safe online engagement for all.