Exploring Collaboration and Health Information Service Delivery in a Changing World: A Systematic Review

Abstract

Collaboration and health information service delivery are essential components of modern healthcare systems. This systematic review examines collaboration (independent variable) and health information service delivery (dependent variable) in a changing world. It synthesizes evidence from 2015–2021, including empirical studies that demonstrate how interprofessional and interorganizational collaborations improve patient outcomes, healthcare efficiency, and health literacy. Using a systematic review approach, databases such as PubMed, Google Scholar, and Cochrane Library were searched. The results revealed measurable benefits of collaboration, identified key challenges such as resistance to change and lack of standardized metrics, and highlighted critical success factors, including leadership and technology use. Empirical evidence from diverse studies reinforces that collaboration is both a practical and theoretical necessity for improving healthcare. This review concludes with recommendations to strengthen collaborative frameworks and enhance health information delivery across healthcare systems.