Leveraging Digital Tools for Users’ Satisfaction in Libraries of Agriculture and Research Institutes in Nigeria

Abstract

This study investigates the role of digital tools in enhancing user satisfaction in libraries of agricultural and research institutes in Nigeria. Using a descriptive survey design, data were collected from 250 respondents including researchers, students, extension workers, and librarians. Findings revealed that e-journals, databases, and online catalogues were the most widely available and frequently used digital tools, contributing significantly to user satisfaction. However, persistent challenges such as poor internet connectivity, unstable electricity supply, inadequate funding, and limited training hinder optimal utilization. The study concludes that digital tools play a crucial role in improving access to information and user satisfaction, but infrastructural and capacity deficits remain barriers. Recommendations include improved funding, infrastructural investment, staff training, user education, and enhanced collaboration across institutions.